Reliable service is the basic prerequisite for the CHP unit to be permanently operational. It is our priority to offer the highest level of services. We are constantly investing in expanding both our service network and the expertise of our technicians. We are here for our customers 24 hours a day and 7 days a week.
Who is better in providing the service than the manufacturer of the CHP unit? Our Service Department works with the Design and Production Department to resolve a fault if necessary. This cannot be expected, for example, from the distributors of foreign brands.
Equipped Spare Parts Warehouse
In our central warehouse in Brno we keep all the necessary spare parts that are needed to fix the common and less common CHP unit faults. If we do not have a spare part, our suppliers are usually able to provide it within a few hours or days.
Well Composed Team
Our service team includes mechanics, electrical engineers, control systems specialists, dispatchers and senior technician-managers who will fix any problem. And soon our team will be complemented by the artificial intelligence and machine learning.
Warranty and post-warranty service
Rapid emergency assistance service
Regular inspections at specified service intervals
Overhauls and repairs of CHP units
Our team of service technicians is trained and certified to service the engines, generators and other technologies we use.
Operation center for emergency call-outs is available 24 hours a day and 7 days a week