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Service network

Reliable service is the basic prerequisite for the CHP unit to be permanently operational. It is our priority to offer the highest level of services. We are constantly investing in expanding both our service network and the expertise of our technicians. We are here for our customers 24 hours a day and 7 days a week.

Contact for Service Dispatching

Mapa Evropy
Service from the manufacturer

Service from the manufacturer

Who is better in providing the service than the manufacturer of the CHP unit? Our Service Department works with the Design and Production Department to resolve a fault if necessary. This cannot be expected, for example, from the distributors of foreign brands.

Equipped spare parts warehouse

Equipped spare parts warehouse

In our central warehouse in Brno we keep all the necessary spare parts that are needed to fix the common and less common CHP unit faults. If we do not have a spare part, our suppliers are usually able to provide it within a few hours or days.

A well composed team

A well composed team

Our service team includes mechanics, electrical engineers, control systems specialists, dispatchers and senior technician-managers who will fix any problem. And soon our team will be complemented by the artificial intelligence and machine learning.

 

Service

Warranty and post-warranty service

Emergency Rapid Assistance Service

Regular inspections at specified service intervals

General overhauls and repairs of CHP units

Our team of service technicians are trained and certified to service the engines, generators and other technologies we use.

Dispatch for emergency calls is available 24/7

Are you interested in our service?

Contact us